PLANO, Texas, June 3, 2021 - MDS Global IT has cleared the final hurdle, which was the immersive and complex audit step, to become a certified Cisco Unified Contact Center Enterprise Specialization Authorized Technology Provider (UCCE ATP). This certification and ATP is by invite only and requires a tremendous amount of variables to obtain from experience to training to demonstration.
The associated certification means MDS Global IT is authorized to offer Cisco ATP restricted Unified Contact Center Enterprise products and has been certified to sell Cisco's advanced Contact Center solutions which can be deployed on-premises, hybrid as well as cloud.
"This certification will authorize MDS Global IT to resell and deploy Cisco Unified Contact Center Enterprise solutions for our Global Fortune 100 customer base. Cisco's Enterprise Contact Center portfolio has cutting-edge Contact Center solutions for large and advanced call centers. Unified Contact Center Enterprise helps deliver proactive and personalized customer experiences for enterprise contact centers. Fault tolerance helps ensure uninterrupted operation. Comprehensive reporting gives the business intelligence needed to optimize the contact center's performance. Cisco is the global market leader in Contact Center technology," said Mohit Bawa, Chief Executive Officer at MDS Global IT.
"MDS has put a tremendous amount of effort over the years with this vast Contact Center product set on the professional and managed services side, and is known as one of the most experienced companies in the industry. With this authorization, MDS can enhance further its reach in the market on top of optimizing its existing clients' solutions with the ability to sell software and product on top of their renowned service delivery. This Cisco exclusive partner certification validates all the hard work and determination MDS has shown over time and designates MDS Global IT as a true Cisco Technology Partner within the Cisco ecosystem. Thanks to all that helped along the way to get us to this great moment," said Kyle Dziubinski, President of MDS Global IT.
For more information:
Reese Donahue, MDS Global IT, (469) 309-5266, Reese.Donahue@mdsglobalit.com
PLANO, Texas, November 6, 2019 (Newswire.com) -
MDS Global IT announced today that CRN®, a brand of The Channel Company, has named MDS Global IT to its 2019 Next-Gen 250 list. MDS Global IT was recognized in 2018 for Next-Gen 250. The annual list recognizes standout IT solution providers that embrace emerging technologies to adapt to an evolving marketplace. Next-Gen 250 honorees have transformed their businesses by providing business analytics, cloud computing, mobility, unified communications, virtualization, or other leading-edge technologies before they became mainstream. In doing so, these honorees consistently meet their customers' ever-changing IT needs and drive adoption of transformational technologies across the IT channel.
MDS Global IT is a pioneer solution provider in contact center technologies, collaboration, cybersecurity and cloud computing. MDS Global IT has a global presence, servicing customers of enterprise to mid-market spaces around the world. MDS Global IT provides products, solutions, managed and professional services for its customer base. MDS Global IT is one of the few Cisco-certified Cloud and Managed Services partners worldwide.
"Our thanks to CRN for recognizing us in the Next Gen 250 List. MDS Global IT has changed the face of managed services in the domains we serve our customers. Our all-inclusive managed services offerings, use of automation and AI mixed with our top engineering talent creates a unique value for our customers. Our 24x7 service and global service center model enables MDS to manage solutions for our global enterprise customers in 30 countries," said Mohit Bawa Co-CEO of MDS Global IT.
"MDS continues to expand our reach globally through an in-depth understanding of the changing IT trends and client requirements. MDS' relationships and ability to meet the clients' unique needs is what sets us apart from the competition. We continually go above and beyond for our clients without headaches, and the market is recognizing this fact," said Kyle Dziubinski Co-CEO of MDS Global IT.
"CRN's 2019 Next-Gen 250 list includes elite solution providers who stay nimble and evolve within the ever-transforming IT landscape," said Bob Skelley, CEO of The Channel Company. "These innovative companies continuously deliver cutting-edge solutions that empower their customers to be successful. Congratulations to each team on this year's list for their positive impact on the IT channel."
A sampling of the 2019 Next-Gen 250 list will be featured in the December issue of CRN. The complete list will be available online at www.crn.com/nextgen250.
About MDS Global IT
MDS Global IT's main goal is to ensure a complete understanding of the business drivers involved in making any type of IT change. We strive to maximize the benefit of any corporate IT initiative by providing unbiased consultative guidance. MDS Global IT collaborates with successful organizations to help them become - and remain - high-performance businesses. In a fast-changing, hyper-competitive, global economy, we guide the complex interdependencies of technology to simplify challenges, optimize changes, connect systems and processes, and free our clients to focus on their core business. MDS Global IT provides products, solutions and Services for Cisco, Microsoft, F5, and Fortinet.
Premier MDS Global IT dba MDS Global IT is a Texas company with its Global Headquarters in Plano, Texas.
About the Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end-users. Backed by more than 30 years of unequaled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelco.com
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